Terms & Conditions

Online store Zahario 07th June 2014


I. GENERAL


1.Online store Zahario sells ready-made products online via website www.zahario.com as well as through telephone and email orders.

2.Zahario online store is the property of the Zahario Dariusz Zacharzewski company; head office address: ul. Limanowskiego 39/11, Olsztyn 10-342, Poland.

3.Prices of products displayed and sold on the website www.zahario.com are shown in Polish zloty as well as foreign currencies and are inclusive of VAT.

II. ORDERS AND PAYMENTS

1. Orders can be made online via website www.zahario.com 24hrs a day, over the telephone or via email: biuro@zahario.com

2. Placing an order is conditional upon customer registration and setting up an account on www.zahario.com website. Customer registration is not required for telephone or email orders, which are conditional on Zahario’s approval. The company reserves the right to refuse a sale without stating the reason.

3.Orders will be processed only if the customer provides sufficient personal information required for online registration and account.

4.Orders are processed upon receipt of payment.

5.Zahario reserves the right to verify each order by contacting the customer over the phone on the number provided in the order form.

6.Processing of the order is conditional upon product availability.

7.After placing an order, no amendments can be made.

8.Zahario offers the following forms of payments: bank transfer, PayPal payments, PayU payments or cash payments upon collection of products at the Zahario head office.

 

III. DELIVERIES

1.Products are dispatched within 48 hours after receipt of payment during working days (Mon-Fri).

2.Delivery charges vary according to the delivery methods: priority letter – 11 PLN, priority parcel – 18 PLN,courier 29 PLN, delivery abroad – 26 PLN.

3.Deliveries of products purchased via www.zahario.com website are made solely to the address provided in the customer registration form.

 

IV. RETURNS

1.Products purchased online via www.zahario.com website can be returned within 14 days from the delivery date. Zahario returns policy is based on the Consumer Rights Protection Act and Injury by Dangerous Goods Act. Returns policy does not apply for orders of tailor-made products.

2.In order to return the purchase products, customers are requested to contact Zahario via telephone or email on biuro@zahario.com 

3.Products cannot be returned if the customer is responsible for damage. Damaged products will be returned to the customer at their expense.

4.Zahario reserves the right to refuse returns previously agreed on if the products are damaged or show signs of wear. Such products will be sent back to the customer at their expense [standard delivery charges apply]. If the customer refuses to accept returned products, no further returns will be made unless the customer agrees to cover delivery charges. The products will be stored at the Zahario head office for 14 days from the date of the customer refusing delivery.

5.Payment of returned products’ delivery charges should be made by bank transfer and should be received within 14 working days from Zahario’s acceptance of returned products.

6.Products should be returned at seller expense and sent via priority second-class letter to the address: Zahario Dariusz Zacharzewski, ul. Limanowskiego 39/11, Olsztyn, 10-273. Please mark “RETURN” on the envelope.

 

V. CUSTOMER COMPLAINTS

1.Complaints can be made if the purchased product is faulty or has been damaged in transit. Faulty product should be returned as soon as possible to the Zahario head office address: Zahario Dariusz Zacharzewski, ul. Limanowskiego 39/11, Olsztyn, 10-273. Please mark “FAULTY PRODUCT RETURN” on the envelope.
2.Products returned not in compliance with the above conditions will not be accepted.

 

VI. COPYRIGHT AND LIABILITY

1.Zahario cannot be liable for orders made on customer’s behalf by an unauthorised third party.

2.Zahario is the owner of all designs, images, names and texts displayed on the website www.zahario.com.

3.Any use or copying of Zahario designs, images, names and texts displayed on www.zahario.com is against copyright law and requires a written consent from the owner.

VII. FINAL NOTES

1.Customer personal information submitted to Zahario is used solely for order processing and customer communication. Customers can view and amend their personal information at any time. Personal data is processed by Zahario Dariusz Zacharzewski company in accordance with the Personal Data Protection Act.

2.Product sale and disputes connected with the usage of website www.zahario.com are subject to Polish law.

3.By accepting Terms & Conditions customers agree to receive commercial information from Zahario Dariusz Zacharzewski and allow for personal information to be processed.

[text translation: Katarzyna Żuk]

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